Pender Brothers offers quality air and expert HVAC service for your home. We know air conditioning and heating is important to your family. We also know the air quality of your home is equally important. We provide our customers with expert installers, knowledgeable, experienced technicians, that are N.A.T.E. certified and friendly customer service representatives.
N.A.T.E. (North American Technician Excellence) NATE certified technicians have demonstrated their knowledge of today’s increasingly sophisticated heating and cooling systems by passing a nationally recognized test developed and supported by all segments of the heating, ventilation and air-conditioning industry. Consumers can rest assured that with a NATE-certified technician, they are getting the best installation and service for maximum comfort and economy in their heating and cooling system.
Better installation and service mean a longer life for your heating and cooling equipment and increased energy efficiency. Technicians who are NATE-certified know that NATE stands for excellence and quality service.We have been a Bryant Factory Authorized Dealer (FAD) since 1996, which means we really know our product and have a long standing relationship with our distributor. Being a Bryant F.A.D. means that not only Pender Brother’s backs our workmanship, but our distributor does also, offering 100% satisfaction guarantee!! We know you will be satisfied with our equipment and installation process!
Our mission is to provide our customers with assistance that far exceeds your expectations. We strive for excellence in all we do and settle for nothing less. We do this all at a fair and reasonable upfront price. All of our team members are equipped to provide you with the service you need in a courteous manner.
Our qualified technicians are trained to perform maintenance, repair or service for ALL makes and models of equipment. You can count on us to provide you with a system solution that fits your unique needs. Since we’ve installed so many systems in our area, we have developed a reputation for doing it right the first time. You can count on us for a quality installation that you can trust and depend on.
- Service Agreements – 2 Semi annual inspections and discounts on repairs!
- Diagnostic calls
- Free Estimates for equipment or duct replacements
- New Construction
- Remodels / Addition
- Duct sealing & tightening
- Ductless Mini Split Installation
Your ducts shouldn’t cost you money, but they do!
About 47% of the average home’s utility bill is spent on heating and air conditioning. On average, 30 cents of every $1.00 spent on heating and cooling a home disappears through leaky ducts. Call us now to schedule a duct assessment so we can make your home more efficient.
Things you should know about us:
- We have been a Factory Authorized Dealer since 1996 – 100% Satisfaction Guaranteed!
- We are in the 2017 Bryant Circle of Champions
- Certified to install Cor Home Automation
- We sponsor & donate to several local charities and schools
- We SUPPORT our military and police departments
- We participate in the Bryant Bonus promotions
- You will receive quality installation & service
- Fully Insured, state licensed mechanical contractor
- Technicians & staff take continuing education classes to stay current with our evolving industry and products
- National background checks & drug testing are completed on all employees – so you can feel secure with who is in your home
- Longstanding supporter of our community, such as the Beaufort Water Festival, Chamber of Commerce, Home Builders Association, supporting local schools, athletic -groups, charities, local military and first responders
- We offer financing (subject to credit approval) for your project.
You should always trust a Bryant Factory Authorized Dealer with your comfort projects, but don’t take our word for it. Please view this video to hear the benefits!
HVAC Technician Team Members
Jennifer Pender Petersen
Customer Reviews of Pender Brothers, Inc. HVAC Services
Marilyn and I have used Pender Brothers ever since we built our home in 2008. Pender installed our whole house HVAC system and have maintained it ever since. We decided a year ago to upgrade our system to gas for winter heating and electric for summer cooling for our first floor. Jennifer and Rodney engineered the right system for us, and Rodney did the installation. We really enjoy the comfort the gas heat gives us for heating the first floor. Rodney inspects our systems several times a year, and everything is running smoothly. Kathleen is a whiz at scheduling, and Jennifer keeps the place running smoothly. I strongly recommend Pender Brothers for any HVAC need – new construction, replacement of old systems. It’s people that make the difference, and the Pender team is professional and responsive. Thanks!
Pender Brothers, Inc. is one of the most professional companies that I have ever worked with. The technicians were very knowledgeable and up to date on all matters dealing with repair and replacement. The office personnel respond quickly and efficiently, whether I had a question or a request for service. I thoroughly enjoyed the atmosphere of this company due to being a family run business. I would definitely recommend Pender Brothers, Inc. to anyone having heating and air conditioning issues or just needing a new unit installed!! I felt like “part of the family” with Pender Brothers and you will too!
We are very pleased and impressed with the well thought-out presentations and evolving solutions for the replacement of our HVAC equipment by Jennifer Pender Peterson and Rodney Turner of Pender Brothers, Inc. The entire installation team provided “White Glove” service through the removal of existing roof units, installing new curbs and heat pumps to completion of Warantees and Instruction on the use of the new equipment. A very successful and smoothly accomplished job. Well Done!!
Thanks for coming out to the house and educating us on the new HVAC systems at our Fripp house. I want to take this opportunity to thank you, Pender Bros., Rodney and his team for a job well done. While we were at the house, I looked at the equipment, ductwork and installation. All of it is first class. With your help on the maintenance, I believe these new systems will serve us well for the long term. Please feel free to use this letter and our name as a reference. More so, if you want to show off the work, I can have someone provide access. Thank you again. It was a pleasure working with you. Best Regards.
Back in early June of this year (2016), I needed to have my A/C unit replaced. I live on Callawassie Island and asked around about companies others have used. A few companies came up. I decided to do my own research and called 3 companies, including yours, for estimates. Your company was the ONLY one that actually sent a technician to my house for a thorough inspection. Within 1 hour, of my initial call, Jack was standing in my house doing said inspection. He gave me a written total cost, not an estimate, and left. There was little doubt in my mind which company I was going to use.
After installation there were a few minor issues that need to be corrected. When text Jennifer Petersen about these items she quickly responded to me, even doing so on a Sunday! Those issues were immediately rectified. One other major issue, the house was just not getting cool, required multiple visits from Jack. To his credit and that of others he spoke with, it was ultimately determined that the problem was due to faulty insulation over my fireplace. That issue was caused by the builder and NOT by Pender Brothers. It was however corrected by your company.
Today my unit is running perfectly. The response of your team was nothing short of spectacular, in particular that of Jennifer. Her response, her actions to stay on top of the situation, her continuing to tell me that the problem will be found and fixed, was incredible. She is the epitome of what good customer relations should be. Simply put the entire experience, not withstanding some frustration, was as good as I could ever expect. Kudos to you and the company you built.
Since then I have recommended 2 others to your company. One of the personally thanked me for the recommendation after they had Pender Brothers do their unit. I am certain others will follow as they will get my most ardent recommendation for Pender Brothers.
Thank you Jennifer for responding so quickly to our emergency Tuesday A.M. We truly appreciate everything that you help us with. Thank you Rodney for your skill and professionalism by getting us back in business in about twenty five minutes first thing Tuesday morning. We think all of you folks are GREAT!
In this world of automation (can’t even get a human to answer the phone) and generally indifferent business values, it is so nice that Pender Brothers still has the personal touch. I appreciate the way you handled the situation at one of our rental properties. The relationship to you was more important than any contract. Thank you.
Heating and Cooling System Gallery
We offer competitive pay rates, vacation, sick days, health benefits (BCBS) & retirement plan. We prefer candidates to be EPA certified & NATE certified but is not required, must have at least 2 years of experience, a valid driver’s license, a clean criminal background and tools of the trade. We are an equal opportunity employer and support a drug free work place.